Warranty

Recoil Audio USA® Limited Warranty

Warranty Coverage Recoil Audio USA® warrants its products to be free from defects in materials and workmanship for one (1) year from the original date of purchase. The warranty period begins on the purchase date or, at the latest, two years from the date of manufacture. A valid receipt from an authorized Recoil Audio USA® dealer or recognized proof of purchase is required to process any warranty claim. This warranty is non-transferable and applies only to the original purchaser and the original installation of the product. What is Covered If a manufacturing defect occurs during the warranty period, Recoil Audio USA® will, at its discretion, repair or replace the defective product with one of equal or greater value and performance. What is NOT Covered

• Blown or burned voice coils on speakers (these are not considered manufacturing defects)
• Damage caused by improper use, neglect, abuse, or unauthorized modifications
• Failures due to unauthorized repairs, accidents, acts of God, improper installation, or damage during return shipping due to poor packaging
• Misrepresentation by dealers or third parties
• Costs related to removal, reinstallation, or shipping for warranty service
• Products with removed, defaced, or altered serial numbers

Claims for Products Purchased on Amazon If you purchased your Recoil Audio USA® product through Amazon, you must initiate your warranty claim directly with Amazon Customer Service. Recoil Audio USA® may consider repair or replacement at its sole discretion, but no refunds will be issued for items purchased through Amazon or any third-party retailers. Customers are responsible for prepaid shipping costs when returning items to Recoil Audio USA®. Only after Amazon’s resolution process is exhausted should you contact Recoil Audio USA® for further assistance. Be sure to provide all relevant Amazon order information and communication when submitting your claim. Warranty Claim Timeframe All approved warranty claims must be returned to Recoil Audio USA® within 30 days of Return Authorization (RA) approval. Failure to return the product within this timeframe will result in the claim being voided. Returns for Amplifiers, Electronics, and Accessories Amplifiers and Electronics These products are covered under warranty for defects in materials or workmanship and must be returned within 30 days of RA approval. Accessories Are non-returnable unless found to be defective. If deemed defective within the warranty period, they will be repaired or replaced at Recoil Audio USA®’s discretion. Restocking Fee Policy Products returned for non-warranty-related reasons must be in Grade A or New condition. Items not meeting this standard—including those with missing original packaging or accessories, or showing signs of use—will be subject to a 25% restocking fee. This applies to any return that does not qualify as a manufacturing defect or that falls outside warranty eligibility. How to Obtain Warranty Service If you purchased your product from an authorized Recoil Audio USA® dealer (other than Amazon) and believe it to be defective, follow these steps:

1. Complete the online RA/Warranty Request Form on our Warranty page at www.recoilaudiousa.com
2. Once your Return Authorization (RA) request is approved, you will receive an RA number
3. Return the product freight prepaid, including any accessories, properly packaged, and clearly marked with the RA number
4. Products that are improperly packaged, lack an RA number, or have not been issued an RA number may be refused upon delivery. Recoil Audio USA® is not responsible for lost or mislabeled items during return shipping

Important Notes

• Warranty service is provided via standard ground shipping
• Repair or replacement is the exclusive remedy under this warranty
• Recoil Audio USA® is not liable for incidental or consequential damages
• Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you
• You may have additional rights depending on your state

For Factory Service, Contact: Recoil Audio USA® 3757 E Broadway Road, Suite 3 Phoenix, AZ 85040 Phone: 209-732-6450 Email: [email protected]